Wednesday 18 December 2019

Making E-Commerce Website Ready for Holiday Rush


The term ‘holiday season’ sounds pretty relaxing but it means serious business for a number of specific industries. Customers rush to make orders for the items they want to send to the others as gifts. In this scenario, it remains very important for the businesses to be ready to deal with the influx of orders.


An important aspect of this readiness is a fully optimized e-commerce website. Since customers now prefer ordering for the items online, it has become very important for the businesses to make sure that they have worked well on their websites to facilitate their customers in the best ways possible. Keeping in view these requirements, we are going to talk about the ways to make the e-commerce website ready for the holiday rush.

Get to know about the peak shopping sessions
This is where you are going to have to dive deep into the website data. A brief overview of the data of few years will help you know when your business season really starts. Looking at this data, you can notice the patterns. The data will help you know when you get a spike in traffic and sales. And you can notice the factors that brought people to your website during those peak times. Based on this data, you can make necessary adjustments in your website.

Plan sales strategically
After you know about the peak trends, now you need to create a strategy for sales and promotions. You can do a little experiment here by offering sales on historically busy days in order to see response from your customers. You can do this by offering deals or discounts on those days.

Start marketing early
Since you are going to have to market your business to get your sales enhanced, you can start with the marketing work earlier. It means that you can start promoting your holiday version of the website when the holidays are around the corner. For this purpose, you can start giving previews about the holiday promotions. You can also create content about the promotions that you are going to offer during holidays.

Upgrade your systems
Upgrading your system is very important if you want to ensure smooth workflow during the holiday rush. For this purpose, you are going to have to see what parts of your shipping process can be automated. You may also need to update the photos and descriptions of your products. You will also need to bring automation in the social media marketing so that you will be able to focus on other things.

Make it easy for the customers
Holiday can be hectic for the shoppers. And so, they are not going to like navigating through a website which is difficult to use. Make sure that you have optimized website navigation in a better way so that it remains easy for the users.

Optimize checkout
Make sure that the checkout process on your website is easy. Test the coupon codes to make sure that system is responding right according to what is required. Perform an analysis regarding how many steps are required for the customers to go through in order to make a purchase. Remember, your goal should be to make the process easy for the customers.

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